Exchange Module
Overview
The Open Text Fax Server Connector for Microsoft Exchange is an add-on to Fax Server, acting as a communication link between the Fax Server and the Microsoft Exchange Server. As a Microsoft Gold ISV Partner, Open Text fully supports faxing with Exchange Server 2010. Connector for Microsoft Exchange enables users of Exchange Server 2010 and prior versions to conveniently send, receive, and organize fax documents directly from Microsoft Outlook.
Fax Server and Active Directory databases can also be synchronized using Connector for Microsoft Exchange. This ensures that both Active Directory and Fax Server client information is consistently and correctly updated. With Connector for Microsoft Exchange, fully customizable Fax Server field mappings allow administrators to perform all user maintenance from Windows. Users created or modified in Active Directory are automatically updated in Fax Server. This not only simplifies user administration, but also ensures accuracy and consistency between servers, saving both time and resources.
How it Works – Send and Receive Faxes through Outlook
Outbound: With Connector for Microsoft Exchange, users create fax messages directly in Outlook as they would create emails. Faxes can be addressed to one or more destinations automatically using the Outlook Contacts folder, or addressed manually using a simple dialog. The connector includes forms that let the users select custom cover sheets, add library documents, assign billing codes, and more.
When an end user composes a fax message using Exchange, they can attach documents to the message as images or native fi les, just like an email. The email gateway, part of the Connector for Exchange, passes the message as an Exchange email to the Fax Server. The message and file attachments are converted into a standard fax message and delivered by Fax Server. Notifications are sent back to the sender or the administrator.
Inbound: Connector for Microsoft Exchange automatically routes incoming faxes to the Outlook mailbox. Custom icons allow users to easily identify fax messages in their mailboxes. The fax image itself is saved in the user’s mail message as a file attachment.
Fax Support for Microsoft Exchange 2010 Unified Messaging
Inbound-only fax to Exchange 2010 UM is supported with Fax Server 9.4 FP1 without the Connector for Exchange. By adding the Connector for Microsoft Exchange, customers can implement all of the inbound and outbound capabilities of the Open Text Fax Server while at the same time realizing the benefi ts of Microsoft Unified Messaging.
Eliminate Fax Duplication on your Exchange Server with Web Delivery
For organizations that use Connector for Microsoft Exchange to integrate fax and email functions, Fax Server offers a web delivery feature designed to off-load storage of large or highvolume fax images from the mail server.
Web delivery sends notifications of received faxes through email, but rather than attaching the actual fax image to the mail message, Fax Server attaches a hyperlink to the fax location on the server. The user simply clicks the link and is taken straight to the fax image. The Fax Server Web Access Module is required for this feature.
Take Advantage of Active Directory Synchronization
With Connector for Microsoft Exchange, synchronization between Fax Server and Active Directory links user accounts in Active Directory to corresponding user accounts in Fax Server. Modifications to any Windows user automatically apply to the linked user record in Fax Server. The network administrator can specify which user accounts should be synchronized, the interval between synchronization and other conditions.
Features
* Create, send, receive and manage faxes directly within Outlook; organize, forward and respond to your faxes exactly the same as email messages
* Enable inbound and outbound fax functionality for Exchange 2010 Unified Messaging systems
* Generate and send new faxes easily to one or more contact addresses in an Outlook Contacts folder; include both fax recipients and email recipients in the same form
* Administer your Fax Server and Exchange systems from a single source with automatic Microsoft Active Directory database synchronization
* Generate custom, automated notifications of sent and received faxes in Outlook
* Track inbound and outbound faxes with the Exchange Message Tracking Log
* Take advantage of automated redundancy and loadbalancing in multiserver environments
* Use encrypted and certified document delivery from Outlook. (Requires RightFax Enterprise Suite)
* Support multiple Fax Servers with a single Exchange Server
Requirements
* Open Text Fax Server, RightFax Edition with the optional Connector for Microsoft Exchange installed
* Microsoft Exchange Server 2003 or later
* Windows client computers running Outlook 2003 or later
* Encrypted and certified delivery options require Open Text Fax Server